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problem phenomenon

Prompt “Your Purchase Could Not be Completed” when paying in AppStore APP (English is ” Your Purchase Could Not be Completed “)

The phenomenon is shown in the figure

Troubleshoot

Troubleshoot your own problems first

1. Whether the card information is correct (especially the US area has AVS address verification)
2. Whether the card meets the zone-lock conditions (except for special cases such as JCB in the Japanese zone, Apple is zone-locked, that is, the card issuing place is the same as the AppleID area)
3. Whether PayPal has risk control (at the same time, is there any problem with the payment method in PayPal, if there is a problem with the card or risk control may limit the limit to balance payment only)
4. Is there any risk of frequent number switching or remote landing?
5. Is the card amount sufficient?

The problem I encountered this time is estimated to be that the number is often switched and the first payment method failed to pay, so I was blocked by the risk of the backup payment method.

Solution

Contact customer service on Apple’s official website

First open https://getsupport.apple.com/topics

then find

AppStore ->

Subscriptions & Purchases ->

Unable to purchase

Then you can choose Call or Chat, generally choose Chat

Then tell the customer service that the purchase cannot be completed, prompting XXX

Then he will ask you a little about the situation, and then he will report the problem himself, and then wait for the unblocking. Generally, there is no need to provide any materials.

In principle, it takes 24 hours, but in fact a few hours will do

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