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Apple announced that it has launched a self-repair program in Europe, expanding the program outside of the US for the first time.
Customers in Belgium, France, Germany, Italy, Poland, Spain, Sweden and the United Kingdom can now purchase genuine Apple parts and access repair manuals through the Apple Self Repair Store. Customers who want to do their own repairs will be able to do many of the most common repairs for the iPhone 12 and iPhone 13 series, as well as Mac notebooks with Apple Silicon, Apple said.
IT Home has learned that to make repairs, customers first need to check the repair manual for their product and the specific repairs on the Apple Support website. After that, you can order the parts and tools you need from the do-it-yourself repair shop and start repairing. All tools and parts available in the store have been “extensively tested to ensure the highest quality, safety and reliability,” Apple said.
While customers will have to order the parts needed for the repair, Apple will also provide a $49 kit that includes all the basic tools customers need to perform the repair. Customers can use the rental kit for a week before needing to send it back to Apple, with free shipping. This rental program provides flexibility for those customers who do not want to own and purchase the tool outright, just for one repair.
The program is part of Apple’s efforts to “further expand repair coverage,” but Apple also cautioned that the “vast majority” of customers should still go to a professional repair facility, such as an Apple Store, to ensure their devices are safe and secure. maintenance. Over the past three years, Apple has expanded its repair network to include more than 3,000 independent repairers and more than 5,000 authorized service providers worldwide.
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Event Tracking
- 2022-12-06Apple launches self-service repair program in Europe
- 2022-08-22Apple announced to provide self-service repair service for M1 MacBook Air / Pro
- 2022-08-22Apple product repair parts will adopt a longer 18-digit serial number from October
- 2022-04-27Apple first launched self-service repair service in the United States
- 2022-03-29Apple will refuse to repair an iPhone if it is flagged as stolen or lost
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