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36 Krypton learned that on December 25, Alibaba Cloud released a description of the service interruption event in Hong Kong Region Availability Zone C, and publicly apologized to all customers affected by the failure, saying that it will deal with compensation matters as soon as possible. Alibaba Cloud stated that it will make every effort to learn lessons from this incident and continue to improve the stability of cloud services.
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Event Tracking
- 2022-12-25 Alibaba Cloud released a description of the service interruption event in Hong Kong Availability Zone C
- 2022-12-19 Alibaba Cloud’s computer room in Hong Kong failed, the official said it was caused by a failure of the refrigeration equipment
- 2019-05-17Alibaba cloud reappears failure: delays information flow of news organizations for up to three hours
- 2019-03-02 Aliyun broke down in the early morning, and it has been repaired and compensated as soon as possible
- 2018-06-27 Alibaba Cloud Responds to Large-Scale Faults: O&M Operation Mistakes Will Seriously Improve
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