[Bai Ye Tan] What is it like to be a volunteer in Shanghai?

In the past two months, the heat in Shanghai has been very high. In the eyes of the people of the whole country, Shanghai, which once showed the limelight, has also made its appearance. However, to those at the center of the disaster, all the scraps of information circulating on the Internet—true or false, good or bad—do not matter at all, a chicken being dehaired would not Care about whether you are good or not.

When the wind was heard in late March, the neighborhood committees and the group leaders of the residential buildings all took action one after another. Everyone ran up and down to organize and mobilize the owners to be volunteers. The conditions for volunteers to sign up are that they are young and strong and have enough spare time to ensure that they are available on call within the community. I feel that I have an opportunity to contribute to society.

Although they were all voluntary, the seven volunteers all rushed ducks to the shelves. After cramming to learn some epidemic prevention instructions and policies issued by the streets, and half-jokingly kissing their relatives goodbye, they put on the uniforms issued by the neighborhood committee. Uneasy to join this huge anti-epidemic war.

My community has only two buildings, A and B, each with 18 floors and 4 households on each floor. It is an apartment building built in the mid-1990s. It is a very small old community in Shanghai. In the mega community, the work difficulty and intensity of our seven volunteers are not too big. After deliberation, the daily responsibility scope of each volunteer has been divided. My contract area is the 10th to 18th floors of the building where my home is located.

When the official news of Pudong’s closure came to us, our industry committee and neighborhood committee had mobilized volunteers to conduct several rounds of drills. The first is to open a WeChat group to establish a liaison network between the neighborhood committee and volunteers, and between volunteers and residents. Then there is some manual labor, including receiving and distributing materials, shouting through loudspeakers, door-to-door knocking, and building temporary Nucleic acid testing tents, helping residents receive express delivery, taking away garbage from corridors… In short, we were eager to try before Puxi was closed.

哦对了,志愿者还要分发抗原测试盒 Oh yes, volunteers also distribute antigen test kits

I volunteered outside, and my wife went to the market and supermarket to purchase war preparations. The refrigerator at home is always full all the year round, so my wife had to first dispose of the non-essential food in the refrigerator, such as yogurt, cakes, drinks, etc. (stuff it in my son’s mouth), and store the purchased items that cannot be stored at room temperature. of combat readiness supplies to make room. There are countless room temperature and vacuum packaging, etc., neatly stacked by the door outside the kitchen.

The closure and control of Puxi came as scheduled. According to the order of the street, the community has changed from the original state of entering and leaving the community by a pass to that only volunteers can enter and leave in an instant. Before food became a problem, in addition to those previously practiced, our work included irregular distribution of government materials, disinfection of elevators and stairwells, throwing household garbage on behalf of residents, cooperating with guards to guard the gates of the community, and every day. Hold a meeting with the neighborhood committee, etc. In the first few days, I was often exhausted, but within half a month, I became accustomed to these routine tasks, and made experience and style.

Now that I think about it, in all volunteer work, apart from physical fatigue, the most psychological pressure is to organize residents to do nucleic acid testing every time. After all, nucleic acid testing is indirectly or even directly related to the success or failure of epidemic prevention policies.

Neighborhood committees often receive accurate nucleic acid testing notices in the middle of the night the day before or even in the early morning of the same day. Sandwiched between the street and the residents, the thankless neighborhood committee has to consider when and how to notify the residents. We have tried several notification methods. The most civilized method is to call in the WeChat group, followed by knocking on the door from door to door. The most uncivilized and most helpless is shouting downstairs with a loudspeaker, just about knocking the gong. Drums.

Later, I even found that the windows of some residents’ homes are very soundproof. As long as the windows are closed, all outdoor noises are instantly blocked. But the sound insulation of their anti-theft doors is not very ideal, so I came up with a trick: I went to the stairwell on the first floor and shouted up through the loudspeaker. Through the long and narrow stairwell, my original weak shout could easily echo in every room. in the brains of the floor dwellers.

Getting notifications in place is just the beginning. We must set up tents in the open space of the community in advance, prepare tables and chairs, and make enough queuing space before the arrival of the medical testing team. There were a few days in April in Shanghai where there were severe storms for two consecutive days, and the support of the folding tent was severely damaged by blowing.

帐篷的残骸 the remains of the tent

It is understandable that residents have grievances when they go downstairs to queue up for nucleic acids several times a week. No matter which method you use, there will always be residents who are unhappy, dissatisfied, and uncooperative. But no matter how long the process is, the neighborhood committee has to continue to face thousands of faces of residents in the area every day. Volunteers take off their uniforms and still have to look up and down with the residents of the building.

In the face of potential dissatisfaction from the masses, in addition to the cadres of the neighborhood committees, volunteers are of course the front liners. During the drill, the streets and neighborhood committees have done their best to do a good job of psychological construction, and have made assumptions and plans for response measures to the various reactions of the residents, from greetings to words of advice, from apology to compensation methods, and even even encounters. Alarm plans for extreme situations have been arranged. Thankfully, the imaginary bad situations in these drills basically didn’t happen, and they didn’t encounter all kinds of farces that spread across the Internet in other communities.

就连我们小区的野猫也知道,秩序比混乱更高效 Even the feral cats in our community know that order is more efficient than chaos

On April 5, Shanghai did not lift the lockdown as agreed. Without looking, I could smell the tense smell coming from the community. It may be that someone in my neighborhood committee lives in our neighborhood, so neighborhood volunteers get the latest news from the street first, but that doesn’t do much to ease the tension. The good news that really helped was the presence of the head of the regiment.

Under the circumstance that all express delivery is completely paralyzed, the major fresh food supermarket platforms that are still operating normally after strict quarantine have stipulated strict delivery conditions, such as delivery of 100 copies of milk, so the “group” is more than the sun rises and sets. to appear naturally.

The first “group” of our community was born relatively early. On April 3, a resident living in Building A suggested that he had a good relationship with a certain milk company and that he could get a discount for forming a group of 50 households. As a result, 80 households in our community participated in the group purchase. That night, the milk truck drove to the gate of the community. The biggest surprise is that since this batch of milk will expire on April 8, which is equivalent to helping them solve the storage problem, they decided not to charge for this batch. Each family got two buckets of free fresh milk.

免费牛奶送到了 free milk delivered

Since April 6, the community has been buying groups at least once a day almost every day, sometimes at a slightly higher price than normal, but the group members seem to be happy to accept it. One and a half months later, this skillful process has been integrated into the lifestyle of our community. Cola, potato chips, KFC, cakes, and even flowers, these “non-essential materials” have become daily group purchases.

Behind all this is the full cooperation of the head of the group, volunteers and the neighborhood committee. Similar to the distribution process of government materials, before the arrival of the group-buying truck, the former head of the group with great powers will be the first to come to the gate of the community and wait for us with a few volunteers. As soon as the truck arrived, 2-3 people stepped forward to unload the goods, and someone behind them responded and spread out the goods that the merchant had already distributed in front of the guard room. At the same time, volunteers took the disinfectant and sprayed the goods wildly. To eliminate the disinfecting, the head of the group checked it against the order list of the whole building, and started sorting at the same time. After the unloading was completed, the truck drove away, and the disinfecting was almost over at the same time. Our volunteers help the head of the group to sort together, and at the same time arrange the optimal distribution path.

作为亲历志愿者,我证明这类调侃基本属实 As an experienced volunteer, I have proved that this kind of ridicule is basically true

May is coming to an end. Looking back on the volunteer life in the past two months, I feel a lot of emotion. I have twice wanted to ask the neighborhood committee to quit, because I work in uniform for more than 8 hours a day on average. There are no weekends, and the risk of infection is high. The most tiring day actually works for 20 hours continuously, and all this The only reward is that my family can get an extra supply of guaranteed supplies, which is really insignificant compared to the results of group buying. However, my cleanliness was untimely, thinking that as long as I was there, the disinfection work on the 10th to 18th floors would be foolproof, so that my home would be safer, and my wife and children would be safer. So, what kept me going all the way was a sense of responsibility mixed with the desire to survive.

In order to avoid all accidents, some neighborhood committees with weak management and communication skills will prohibit group purchases organized by residents in their jurisdictions, resulting in residents having no other sources of materials except government guarantees. Some neighborhood committees even did some indecent things, which led to some farce in some communities. Thankfully, those cases are still in the minority.

这是某一次的街道物资,这还不算我作为志愿者的第二份 This is a certain street material, this is not my second volunteer as a volunteer

The distribution of supplies in a certain street in Xuhui District, where I was located, suddenly became a word-of-mouth star in mid-to-late April, which led to varying degrees of embarrassment in the communication between me and my relatives and friends on WeChat. Many acquaintances saw that I was so optimistic and asked me if I was lucky enough to have survivorship bias. It is possible, but all that inconvenience and unpleasantness is about to become a thing of the past, and things are improving rapidly with the announcement of a social zero.

Good days are yet to come.

今天是第400期漫画,可惜我无心庆祝。画完这张漫画后,我又要去小区门口的门卫室跟居委和楼组长讨论明天下一批物资的情况了。  ——CaesarZX Today is the 400th issue of the manga, unfortunately I have no heart to celebrate. After I finished drawing this cartoon, I went to the guard room at the gate of the community to discuss the situation of the next batch of supplies tomorrow with the neighborhood committee and the team leader of the building. -CaesarZX

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