At the product R&D level, after verifying the value of Teana AI technology in the cochlear implant scenario and improving the speech intelligibility of the cochlear implant by 40%, Tencent released the completely self-developed core algorithm solution for hearing aids for the first time. Ting (Tencent Teana inside) hearing aids “public welfare assistance to the elderly”. Thanks to the blessing of Teana’s self-developed AI algorithm, this hearing aid improves the clarity and intelligibility of speech in complex scenarios by 85%, making the domestic hearing aids worth 1,000 yuan comparable to the performance of imported hearing aids worth 10,000 yuan.
At the level of public welfare assistance, based on the “Teena Silver Care Fund”, through co-creation and cooperation with the government, hearing aid equipment manufacturers, and public welfare organizations, Teana Action has explored the “government, enterprise and private” linkage in the public welfare assistance for the hearing-impaired elderly. Long-term public welfare Mode, the first phase donated ZhiTing (Tencent Teana inside) hearing aids to 500 hearing-impaired elderly people in Shaoguan.
At the same time, in order to help more hearing-impaired elderly people in need, Tencent Charity Foundation, Tencent SSV Silver Hair Technology Laboratory, Tencent Conference Teana Lab, and ZhiTing Technology also jointly launched the ZhiTing (Tencent Teana inside) hearing aid ” “Buy One Donate One” charity event. During the pre-sale period, Tencent will donate a hearing aid of the same type to the hearing-impaired elderly in remote mountainous areas for free for every ZhiTing (Tencent Teana inside) hearing aid sold. This is also another public welfare initiative in the field of hearing-impaired relief after the “Tencent Teana Silver Care Fund” following the Shaoguan relief operation.
Photo: Launching Ceremony of the “Buy One Donate One” Public Welfare Relief Activity of ZhiTing (Tencent Teana inside) hearing aids
At the level of industry-research co-creation, in order to deeply study the social impact of hearing impairment in the elderly in the context of an aging society, the Teana Action Project Team, together with the School of Journalism and Communication of Nanjing University and other units, has conducted dozens of field visits and interviews with dozens of industry experts. Released the first domestic research report on social problems of hearing impairment in the elderly in 2022, “Dare to Ask the Voice | Ten Questions About Hearing Health in the Elderly”, from the perspective of science and technology and humanities, it presents the basic situation and needs of the elderly hearing impaired group in China as a whole. social issues of concern.
In addition, in order to further improve the elderly’s attention to hearing health and to intervene in hearing loss problems as soon as possible, in terms of AI-assisted hearing self-test and hearing screening, Tencent Yinfa Technology Laboratory and Tencent Conference Teana Lab jointly released the first domestic first An integrated applet from hearing screening to rehabilitation training – “Tencent Silver Hair Hearing Health applet”, mainly for the elderly and their families, providing tools and information services for the whole process from hearing screening to rehabilitation training.
Since its launch in 2020, Teana Action has been oriented towards the field of social responsibility for the hearing impaired. It has opened up the Teana Audio AI technology behind Tencent conferences for free. Together with public welfare ecological partners, it has helped 4.46 million users to conduct hearing level screening and 351,000 Chang Ting Wang card users. Improve the recognition of voice calls and subtitles, provide speech rehabilitation training for more than 11,000 hearing-impaired people, and distribute cochlear implant subsidies, etc., to help hearing-impaired groups better integrate into the digital society.
Xiao Caiwei, a member of the party group of the National Aging Office and vice president of the China Association on Aging, said in his speech: “The Teana Action has received widespread attention from all walks of life, and great progress has been made in assistive hearing devices, public welfare assistance, etc. Humanistic values are closely integrated with cutting-edge technology. It is hoped that more enterprises and social forces will pay attention to the problem of aging, participate in the construction of the cause of aging, give full play to the scientific and technological power of big data and artificial intelligence, continuously improve the research and development capabilities of smart and healthy elderly care technology, and enrich the suitable aging The types of technology products allow the elderly to enjoy the ‘digital dividend’ equally, and help achieve the goal of ‘healthy aging’ in my country.”
Picture: Xiao Caiwei, member of the Party Group of the National Aging Office and Vice President of the China Association on Aging
“As an Internet technology company, Tencent has always adhered to the principle that whether it is doing social welfare or practicing social responsibility, it is firmly based on technology, and it closely combines Internet capabilities, digital technology capabilities and business capabilities to play a better role. To solve social problems and make technology better.” Guo Kaitian, senior vice president of Tencent Group and chairman of Tencent Charity Foundation, said in his speech.
Photo: Guo Kaitian, Senior Vice President of Tencent Group and Chairman of Tencent Charity Foundation
Yu Jianwei, Chairman of China Ageing Development Foundation, Wu Zurong, Vice President of Tencent Cloud and Head of Tencent Conference, Shang Shidong, Director of Tencent Conference Teana Lab, Chen Fei, CEO of ZhiTing Technology, Dou Ruigang, Head of Tencent SSV Silver Hair Technology Lab, Tencent Si Xiao, Dean of the Research Institute, Zhang Jun, General Manager of Marketing and Public Relations Department of Tencent Group, Shen Qi, Professor and Doctoral Supervisor of School of Journalism and Communication, Nanjing University, Lin Tao, Deputy General Manager of Marketing and Public Relations Department of Tencent Group, Lu Shiyu, Senior Researcher of Tencent Research Institute and other guests attended this conference.
Released Teana inside hearing aids, Tencent Teana’s self-developed algorithm helps improve the key performance of domestic hearing aids by 85%
In China, more than 120 million elderly people are gradually losing their hearing. As an important device to improve the hearing environment of the elderly, hearing aids can effectively alleviate problems such as hearing impairment and tinnitus, and improve the quality of life of the elderly in their later years. At present, only 5%-10% of the elderly with moderate and severe hearing impairment wear hearing aids in China, which is far lower than the 30% level in European and American countries. The reason is that most of the imported brand hearing aids are expensive and start at 10,000 yuan; secondly, the noise reduction effect and wearing experience of most domestic low-end hearing aids are difficult to meet expectations, which greatly affects the feeling and experience of wearing hearing aids for the elderly. Habit.
In order to improve the use effect of domestic hearing aids and reduce the selection threshold for the hearing-impaired elderly, Tencent Teana Labs released a completely self-developed core algorithm solution for hearing aids, and took the lead in cooperating with the domestic hearing aid manufacturer “ZhiTing Technology” to conduct joint product research and development, and launched ZhiTing Technology. Ting (Tencent Teana inside) hearing aids “public welfare assistance to the elderly”. After technical verification, the comprehensive listening experience of this hearing aid in multiple scenarios has been greatly improved, and the clarity and intelligibility of speech in complex scenarios have been improved by more than 85%, with “low latency, low power consumption, and good sound quality. “Three technical advantages. At the same time, in order to solve the long-term trouble of hearing aids for hearing-impaired people due to “howling”, Teana Labs innovatively proposed a systematic solution for howling suppression. After repeated tests by users, the key performance of the thousand-yuan domestic hearing aids , can also be comparable to the level of 10,000 yuan imported hearing aids.
At present, this ZhiTing (Tencent Teana inside) hearing aid has been included in the “2022 Product Promotion Catalog for Elderly Products” by the Ministry of Industry and Information Technology.
Shang Shidong said, “The Teana Action Team has been thinking about how to further help the hearing-impaired and hearing-impaired elderly integrate into the digital society through technology and Tencent’s numerous platform resources. Now, by opening Teana AI audio technology to domestic manufacturers, it has effectively improved The experience of using domestic hearing aids will be further improved and improved in terms of power consumption and other technical details in the future.”
Photo: Shang Shidong, Director of Tencent Conference Teana Lab
“Government, enterprise and citizen” work together to open up a long-term model of technical public welfare that can sustainably help the elderly with hearing impairment
“Our survey found that the proportion of the elderly wearing hearing aids is very low. In China, the proportion of the elderly wearing hearing aids is less than 7%, and only more than 4 million elderly people actually wear hearing aids.” Dou Ruigang said that this is a system problem, both the elderly The problem of self-cognition also has problems in the hearing aid industry and market.
Picture: Dou Ruigang, head of Tencent SSV Silver Hair Technology Laboratory
In response to this problem, as early as the beginning of this year, Teana Action launched a research on the problems related to hearing impairment in the elderly. On March 3, 2022, on the occasion of Ai Er Day, Tencent Teana Labs, together with ecological partners such as Yinfa Technology Laboratory and China Ageing Development Foundation, jointly initiated the establishment of the “Teena Silver Care Special Fund”, with Shaoguan as the first batch. In the pilot program, the government cooperated with the government to carry out public welfare audiometry and free medical consultation for the elderly, donated the first batch of hearing aids to 500 hearing-impaired elderly people, launched a special rescue plan, and explored a sustainable new model of technical public welfare. At present, the team has overcome challenges such as epidemic prevention and control, completed the public hearing test for the hearing-impaired elderly in Shaoguan and two places, and has successively completed the fitting and donation of some hearing aid products.
Different from traditional public welfare donations, the first phase of the Teana Action was piloted in Shaoguan. Through the long-term cooperation with the government and public welfare organizations, it will help to further explore a new model of long-term sustainable assistance for the elderly with hearing impairment. First of all, as part of the “Teng Aixing Village Helping Town” project jointly launched by Tencent and Shaoguan, Teana Action has received guidance and support from the Shaoguan Municipal Government and the civil affairs department, reducing the threshold and path for project implementation. Secondly, in response to the living conditions of the elderly in rural areas, the Teana team has developed a set of online audiometry tools based on the accumulation of Teana AI technology, and has cooperated with ecological partners such as Changyi Foundation and Zhiting Technology to carry out one-to-one door-to-door services. The efficiency of audiometric testing and fitting services has been greatly improved. The Zhiting (Tencent Teana inside) hearing aid jointly developed by the Teana team and ZhiTing Technology has dispelled the resistance of the elderly to hearing aid products and provided a key product guarantee for solving the hearing impairment of the elderly.
Yu Jianwei said that paying attention to and effectively solving the problem of hearing impairment in the elderly is an inherent requirement to improve the quality of life of the elderly, and it is also the meaning of the issue of practicing the concept of active aging and healthy aging. The “Tian Lai Action” initiated by relevant Tencent organizations has been launched for two years, advocating the whole society to pay attention to the elderly with hearing impairment, and promoting the application of artificial intelligence and other new technologies in improving hearing impairment and protecting hearing, and achieved good social results.
Photo: Yu Jianwei, Chairman of China Aging Development Foundation
Co-creation by industry and research, and multi-party joint release of “2022 China’s First Research Report on Social Issues of Hearing Impairment in the Elderly”
“What is hearing impairment? And, does aging necessarily accompany hearing impairment?” In the sharing session of the Teana Action conference, Lu Shiyu, a senior researcher at Tencent Research Institute, opened with such a question, and then shared a silent answer: most of the People think that “inaudible” is a “small problem” that accompanies old age, and “inaudible” is a “big problem”; in fact, “inaudible” and “inaudible” are both manifestations of hearing impairment in the elderly. In fact, together with hypertension and arthritis, hearing impairment has become the three major diseases of the elderly in my country, which seriously affects the quality of life of the elderly.
This conclusion shared by Lu Shiyu comes from her “Dare to Ask the Sound of Nature | Ten Questions about Hearing Health in the Elderly” (referred to as “Report”). This report is the first domestic research report on social issues of hearing impairment in the elderly in 2022 under the guidance of the China Foundation for Aging Development. After dozens of field visits and interviews with dozens of industry experts, researchers from the Group’s Marketing and Public Relations Department and other teams aim to reproduce the current situation and social problems of the hearing-impaired elderly in China through the “Ten Questions and Ten Answers” format. and problem-solving ideas.
Photo: Release Ceremony of “Dare to Ask the Sound of Nature | Ten Questions About Hearing Health in the Elderly”
The report pointed out that the application of artificial intelligence and other emerging technologies in elderly hearing aids has broad prospects, and has played a key role in improving the hearing aid wearing experience and fitting process. At the press conference, Professor Shen Qi, co-editor of the report and School of Journalism and Communication of Nanjing University, said that the public perception of hearing health of the elderly, the current situation of the population, the impact of hearing impairment, policy implementation, industry development, technology application, user voices, social support, and discipline construction And the top 10 questions about international experience can all be answered in this report. my country has made rapid progress in improving the hearing health of the elderly, but there is a gap with the international advanced level in many aspects. The report gives forward-looking and valuable suggestions in terms of trend insight and development trend of hearing aid products, which has played a good role in solving the social problems of hearing impairment in the elderly in my country.
Photo: Shen Qi, a professor at the School of Journalism and Communication, Nanjing University
In addition, as a public welfare ambassador of Teana Action, singer Zhou Shen once again made a video appearance at the Teana Action 2022 annual press conference. The original public welfare video “How Loud AI Should Be” performed by Zhou Shen was first released at the press conference, which expressed a new artistic expression. , in the same frame as three hearing-impaired persons of different ages and degrees of hearing loss, Zhou Shen opened the door for the hearing-impaired to connect with the world as a “frequency tuner”, expressing the hearing-impaired person’s desire to communicate with the outside world; Such a public welfare creation hopes to arouse the society’s attention to the hearing-impaired people, especially the elderly hearing-impaired groups, and calls on more social forces to join the Teana Action.
At the same time, in order to help hearing-impaired people use collaborative office tools more friendly, Tencent Charity Foundation and Tencent Conference launched the “No Obstruction Communication” public welfare dream activity; users participated in public welfare activities such as Tencent Conference’s low-carbon conference, and received small red flowers and donated them. to support this charity dream. In the follow-up, through the innovative public welfare model of “one flower, one dream”, barrier-free office gift packages will be donated to 20,000 hearing-impaired persons. Continue to pay attention to the user experience of the hearing impaired and provide sustainable care services.
Using technology to help the hearing-impaired people and make technology unleash greater public welfare power is not only the direction that Teana Action adheres to, but also the long-term practice path of Tencent to promote technological public welfare. In the future, Teana Action will continue to take technology public welfare as the basis, continue to open up AI technology, benefit more manufacturers and partners, and gather resources from all walks of life to actively provide practical and effective help for the hearing impaired to integrate into the digital society.
Leifeng Network
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