Terrible experience with canceling your Apple Music subscription

Original link: https://fangyuanxiaozhan.com/p/2022-08-07-19-41-25-apple-music/

If the Android phone frequently opens or closes the scientific Internet software, Apple music is easy to disconnect from the Internet. The solution is to restart Apple music, but it is very unpleasant to be interrupted when listening to songs.

Apple music personal subscription cannot listen to music on multiple devices at the same time. If device A is listening to music, and then open device B to listen to music, device A will be interrupted. The solution is very simple, pay more to upgrade to a family member…

The Ps5 version of apple music is very clean. Because the domestic network is not good, Ps5 generally runs under the scientific Internet router. Apple music often cuts off the wind. It is no problem to open a song. If I report a network error, I will cut a new song immediately, and it will play smoothly again, but within two minutes of the broadcast, I will get a network error again, making it seem like a pirated copy user has been eliminated by the system, but I obviously paid the money !

It is also difficult to cancel the subscription of Apple music. I usually use WeChat to pay for automatic renewal. To cancel the contract normally, just go to WeChat Pay, select the “Auto-renewal” service from the list, and cancel it. However, in the WeChat payment settings, “Auto-renewal” ” and “Apple Service Renewal” are side-by-side options, and “Apple Service Renewal” does not have a sub-list, I have to go to the app store to manually cancel the renewal, and the app store hides the cancellation of apple music renewal in the third-level menu, the user at least It takes six steps to reach the page to cancel the contract.

After finally following the online tutorial, I found the button for canceling the contract of apple music. I clicked it, but there was no response. Then the button would not change to the loading state, but to the active state. I clicked it again, but there was no response, so I clicked a dozen times. (I was exasperated by the spam user experience), a second confirmation pop-up box appeared, click to confirm, and then a worse experience came. The 10 times I clicked in front of me triggered more than 10 consecutive pop-up windows. After one pop-up window, the next identical pop-up window will appear in two seconds, forcing me to click to confirm. After I clicked five or six times, I lost my patience and planned to shut down, but the app store did not allow it to shut down, so I long-pressed the computer. The power button, forced shutdown, ended this bad experience.

When I checked the cancellation of apple music subscription online, I found an interesting point. I used to be able to cancel the subscription directly through the music.apple.com webpage, but now there is no such function.

Apple’s strong push of subscription system makes it difficult to cancel subscriptions. It does increase the revenue of Apple developers and the revenue of the app store. It can be said to be a win-win situation, but consumers have been numb twice, and Apple does not really care about user experience. , do not use the type-c charging port, force the old app to be removed, and increase the cost of replacing the iPhone. If I change the iPhone in the future, I will not say “I bought an iPhone”, but say “I rented an iPhone” iPhone…”

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