The Central Network Information Office issued the “Notice on Effectively Strengthening the Governance of Cyber Violence”

Notice on Effectively Strengthening the Governance of Cyber Violence

All provinces, autonomous regions and municipalities directly under the Central Government Party Committee Internet Information Office, Xinjiang Production and Construction Corps Party Committee Internet Information Office:

Cyber violence is aimed at individuals by publishing insulting and slandering, slandering, violating privacy and other illegal information and other unfriendly information, infringing upon the legitimate rights and interests of others, and disrupting the normal network order. In order to effectively strengthen the governance of cyber violence, further consolidate the main responsibility of the website platform, improve and improve the long-term working mechanism, effectively protect the legitimate rights and interests of the vast number of netizens, and maintain a civilized and healthy network environment, the following notice is hereby notified.

1. Establish and improve the early warning and prevention mechanism for cyber violence

1. Strengthen content identification and early warning. Website platforms should establish standards for the classification of cyber violence information and a sample database of typical cases, and on the basis of distinguishing between public opinion supervision and good faith criticism, clarify and refine the standards for content related to cyber violence, and enhance the accuracy of identification and early warning. Combined with the business characteristics of the website platform and specific disposal cases, the classification standards will be continuously updated and the sample database will be continuously improved.

2. Build a cyber storm technology identification model. Website platforms should comprehensively consider the categories of events, target subjects, number of participants, information content, release frequency, link scenarios, reporting and complaints, etc., to establish a cyber violence identification model that suits its own characteristics, and timely detect early warning cyber violence tendencies and signs of problems. .

3. Establish an emergency response mechanism for Internet violence and public opinion. The website platform should organize a special work force to collect hot topics and public opinion clues related to Internet violence in a timely manner, and strengthen the pre-warning of Internet violence and public opinion, so as to prevent the small and the gradual, and prevent the disaster before it occurs. According to the significant increase in private messages from strangers, the rapid increase in the popularity of related topics, the rapid increase in search volume, and the increase in the frequency of reporting, abnormal behaviors of Internet violence were discovered in a timely manner.

2. Strengthening the protection of victims of cyber violence

1. Set the one-key protection function. The website platform should establish and improve emergency protection functions according to its own characteristics, and provide settings such as one-click closing of strangers’ private messages, comments, forwarding and @messages. When users encounter the risk of cyber violence, the website platform should send system information in a timely manner, prompting them to activate one-click protection to avoid harassment by cyber violence information.

2. Optimize private message rules. The rules of private messages are further improved, and additional restrictions on the number, time, and scope of private messages received from strangers are added. Users can independently set to receive only private messages from friends or refuse to receive all private messages according to their own needs. According to the classification standards of cyber violence information, take technical measures to prevent the transmission of cyber violence content through private messages.

3. Establish a fast reporting channel. Set up a quick complaint and report portal for online violence information in comments and private messages on the website platform to simplify the complaint and reporting process. Provide users with functions such as one-click evidence collection for cyber violence information, so that the parties can quickly collect evidence. Adhere to the principle that is most beneficial to minors, and give priority to handling reports of cyber violence involving minors.

3. Strictly prevent the spread of cyber violence information

1. Strengthen the management of comments. Website platforms should strengthen the management of comments on news, posts, topics and other information related to cyber violence risks, promptly clean up and filter illegal comments related to cyber violence, strictly control the generalized dissemination of unfriendly comments related to cyber violence, and give priority to displaying authoritative information. Key website platforms should publicly collect and display the comments published in the public space of users on the homepage of their own accounts, and strengthen public supervision.

2. Strengthen the management of key topic groups and sections. Timely disband the topic sections in the Internet violence information set, and suspend the establishment of new related topic sections. Closely inspect the entries, topics, groups, and posts named after the names of relevant events, parties and related personnel, and promptly clean up content related to cyber violence. Investigate and close topic forums and group accounts that publish content with poor orientation in the name of anonymous submissions, shouting in the air, etc.

3. Strengthen the management of live broadcasts and short videos. Strengthen the content review of live broadcasts and short videos, shut down the live broadcast rooms with concentrated cyber violence content in a timely manner, ban offending anchors, review short videos with cyber violence risks before posting, clean up short videos containing cyber violence information, and block and filter negative barrages . Pay close attention to the live broadcast rooms opened by the parties involved in cyber violence, and promptly manage and control information such as inducing, forcing, self-harm and suicide.

4. Strengthen the disclosure of authoritative information. Local network information departments should pay close attention to public opinion and information trends related to cyber violence, and urge and coordinate relevant departments and localities to strengthen the release of authoritative information. For hot events with risks of cyber violence, website platforms should forward and push authoritative information in a timely manner, guide netizens to speak rationally, and jointly resist cyber violence.

4. Strict punishment according to law

1. Classify and dispose of accounts related to cyber violence. The first is to strengthen the warning reminder of accounts before posting, and remind accounts that publish unfriendly information to speak rationally. The second is to warn and educate accounts that participate in cyber violence, and take measures such as banning speech and suspending private message functions as appropriate. The third is to take measures such as closing accounts in accordance with laws and regulations for accounts that first publish, frequently publish, or incite to publish online violence information. If the circumstances are particularly serious, the entire network is prohibited from registering new accounts. Fourth, if it involves illegal crimes, it shall be handed over to relevant departments for legal responsibility according to law. The website platform should strengthen its exposure, and promptly announce the handling of hotspot cyber violence incidents.

2. Strictly punish behaviors such as malicious marketing hype by Internet violence. Resolutely crack down on malicious marketing hype, such as taking advantage of Internet violence events to hype, promote and drain traffic, deliberately deflect the rhythm, or transfer and splicing false information across platforms, further investigate the MCN institutions behind them, and take warning communication, suspend business income, and restrict the supply of MCN institutions. Services, settlement, clearance and other joint disposal measures. For temporarily changing the account name to an event-related institution or person, the website platform shall strengthen the verification of the user’s real identity.

3. Accountability and punishment of dereliction of duty website platforms. For website platforms that gather information on cyber violence, have inadequate prevention mechanisms, are not timely in handling reports, and cause serious consequences, take measures such as notification of criticism, rectification within a time limit, fines, suspension of information updates, and website closures in accordance with laws and regulations, and strictly deal with them. relevant responsible persons.

5. Job requirements

1. Improve ideological awareness. All local cybersecurity and informatization departments should further improve their political positions, fully understand the importance of carrying out cyber violence governance work, and further refine and clarify task requirements and work measures to ensure effective governance work.

2. Compact work responsibilities. Guide and urge the website platform to consolidate the main responsibilities, optimize the function settings according to the work requirements, improve the technical level, strengthen the problem discovery and disposal, continuously improve the work methods, and effectively enhance the ability and level of Internet violence problem governance.

3. Strengthen long-term governance. Local network information departments should strengthen task supervision, organize special inspections on the implementation of local website platform measures, and urge the implementation of rectification. All localities and websites and platforms should summarize effective experience and practices in a timely manner, and improve the long-term mechanism for the governance of cyber violence problems.

Secretariat of the Central Cyberspace Administration of China

November 2, 2022

Review: Chen Wuyang

Editor: Wang Yutong

Proofreading: Wang Linchen

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