News from this newspaper (Reporter Zhang Nan) The “advance payment” of a shared bicycle riding card in a single account of a consumer shall not exceed 100 yuan; if the card is not used within 7 days of purchase, a full refund can be applied; even if the card has been “opened”, as long as After negotiation, the balance can still be refunded. The “Beijing Internet Rental Bicycle Riding Card Sales Contract (Model Text)” was recently announced on the website of the Beijing Municipal Bureau of Market Supervision. The new version of the contract clearly stipulates many issues that citizens are concerned about.
After the consumer successfully purchases the cycling card through the platform, APP, WeChat applet, Alipay applet, etc. of the Internet rental bicycle company, or any other method, the contract is deemed to be established.
The reporter noticed that the new version of the contract announced this time specifically puts forward detailed regulations on the “advance amount” of the riding card. Among them, the prepaid amount of the cycling card in a single consumer account shall not exceed 100 yuan. Internet rental bicycle enterprises shall establish special depository accounts for prepaid funds in accordance with regulations, and accept the supervision and management of industry management departments and financial management departments to ensure the safety of the funds of consumers’ cycling cards in this contract.
In response to the previous problem of “it is easy to apply for a card and it is difficult to return the card”, the new version of the contract clearly states that consumers who do not use the cycling card within 7 days from the date of purchase can apply to the Internet rental bicycle company for a full refund; Internet Rental bicycle companies should return the bicycles at one time within 5 days from the date of application by consumers.
The purchased cycling card has been used, can it be refunded? After the cycling card is “opened”, it can still be refunded. The new version of the contract proposes that if the riding card is within the validity period, it can also be refunded. If the Internet rental bicycle company stops operating due to reasons and cannot continue to provide services in the local area, the Internet rental bicycle company must inform the suspension of operation, refund method, time limit and other matters in advance, and from the date when the consumer submits the refund application The remaining balance will be returned to the original route within 15 days. If it is due to consumer reasons that the cycling card cannot be used, Internet rental bicycle companies should negotiate with consumers within 5 working days after the consumer submits the refund application. If an agreement is reached through consultation, the remaining balance will be returned within 15 days from the date of approval. Internet rental bicycle enterprises should refund the original way according to the original payment method of consumers.
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