Volkswagen ID electric car machine has been exposed to a large-scale black screen of death problem, cold weather makes it easier to be recruited

News from IT House on December 4th, recently, Volkswagen ID. Family series products have been exposed to a large area of ​​black screens, causing a large number of complaints from car owners, including SAIC Volkswagen ID.3, SAIC Volkswagen ID.4 X, SAIC Volkswagen ID.6 X and FAW-Volkswagen ID.4 CROZZ and FAW-Volkswagen ID.6 CROZZ models.

The problems reported by car owners mainly focus on “the black screen of the car and the instrument needs to be resolved”, “the frequent disconnection of the car and the network has not been resolved”, “the black screen of the car and the instrument panel is abnormal, the chassis cannot be started, and the information cannot be displayed”, ” The inability of the car and machine to connect to the Internet has been unresolved,” and so on. At the same time, judging from the postings of car owners exposed on the Internet, a sudden drop in temperature will easily cause a black screen in the central control.

On December 1, the rights protection car owner issued a “Letter to SAIC Volkswagen”. Frequent network disconnection, various fault codes appear randomly, the navigation CarPla function cannot be used, the entertainment system cannot be used, and the car restarts frequently; 2. Both large and small screens are black, and all driving information disappears (including speed, battery, kinetic energy recovery, automatic parking , air conditioning, driving assistance, fault reminder, navigation and entertainment system and other information), the reversing image disappears, the intelligent assisted driving function fails, the seat belt prompt sound disappears, and all kinds of sound prompts disappear in the whole car; 3. The whole car malfunctions after some vehicles are powered on The code broke out, the vehicle could not be started, and it could not be driven.

In the letter, the owner requested to stop selling the problem vehicle immediately, repair the sold vehicle, compensate the owner and make a public apology. At the same time, some car owners complained on social platforms and major complaint platforms.

At present, SAIC Volkswagen officials have not given a clear solution, but they have given a temporary solution. Specifically: if there is a problem with the black screen of the central control, 1. Double-click the max button on the light control panel on the left side of the steering wheel to turn on the air conditioner. After the temperature in the car rises, press and hold the power button in the lower left corner of the display until the central control screen lights up; 2. After locking the car, wait for the car to sleep until the SOS light goes out, then restart the car. However, this solution is also considered to be only a “palliative treatment, not a permanent cure”.

IT Home learned that the new CEO of Volkswagen Group, Thomas Schaefer, said in an interview that the MIB3 infotainment system used in Volkswagen Group’s Golf, Skoda and other brands of cars is not ideal and will continue in the next two years. renew.