“Zero Second Work” book summary

Original link: https://www.ixiqin.com/2022/09/24/highlights-the-lingmiao-work/

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  • I think the three main reasons for the inefficiency of white-collar workers in Japan are “many management and department leaders cannot make decisions and push forward their own work”, “re-coordination after coordination within and outside the department”, and “the huge amount of data that comes with it” make”.
  • Being able to make your own decisions and advance your work is, in a nutshell, a form of “workability.”
  • When a decision cannot be made no matter how much information is collected, it is often because there is no sense of purpose and urgency to decide what and what to do before, just aimlessly collect information and keep delaying action. Information is a mere means of judging whether to go left or right, and it must be embodied. But the problem is that in the process of gathering information, some people mistakenly believe that they are doing effective work.
  • Although it does not refer to all work, but for most work, you can simply advance it first, forming a virtuous circle in a mentally relaxed situation, and then gradually improve your motivation. A strong awareness of the speed of work is also essential for this.
  • To increase the speed of work, you must first have an overall impression of the work. The so-called overall impression refers to a combination of factors such as what the final result is, what elements need to be considered in order to achieve the final result, what steps and sequence need to be followed to achieve the result, and where to start is the most effective.
  • “Confirming the boss’s instructions” is more important than anything, because even if the initial instructions are clear enough, the sudden change of the boss in the middle is real.
  • The work itself is not the ultimate goal of meticulous completion, it is ultimately the goal of making a certain result.
  • First, you have to imagine that a job is going well and has been satisfactorily completed
  • Place the A4 paper horizontally, write the title on the upper left, write the date on the upper right, and write 4 to 6 lines of text, 20 to 30 words per line. Take 1 minute to write 1 page, write 10 pages from morning to night before going to bed, then your brain will be very clear. If you insist on writing 10 pages of notes a day, your brain will become more and more flexible. People who have the ability to work will become even more outstanding talents.
  • Quickly grasp the problem, the point is to keep thinking about what events might lead to the problem in ordinary life.
  • Assumptions are meaningless if they are not verified. The verification of the hypothesis is carried out by means of interviews and analysis of fault information.
  • The so-called candid listening means that there is no objection, no refutation of the other party, and complete listening to what the other party has to say. However, it is impossible to make progress just by listening to opinions. After listening, you can reconfirm the content, ask questions, and dig deeper into the nature and solutions of the problem. Only then can it be regarded as a meaningful work process.
  • The biggest difference between people with strong working ability and people with average working ability is whether they can use appropriate methods to ask the most core questions.
  • Gather information in a limited time, avoid being drowning in information floods, and learn how to prioritize. In this way, the speed of work can be continuously improved.
  • Also, if I come across a good blog post, I’ll try to read all of the author’s past posts. It is incredible that the author who can write an excellent journal often has a very good journal in the past.
  • In today’s society where global competition is intensifying, mastering the ability to understand English videos and read English reports at a faster speed is becoming more and more important to improve work speed. Even if there are other ways to improve work efficiency, if a lot of time is wasted in this area, then improving work speed is nothing more than a piece of paper.
  • It’s not easy to spend just two hours together for dinner, but no matter how congenial two people are, you should try to avoid more than two and a half hours of conversation.
  • Friends who are full of wisdom and insight give us the inspiration and stimulation that nothing else can replace. If you have friends who are the same age as you, or 5 years older, 10 years older, or 5 years younger than you, you can ask them questions at any time, then there should be at least two in each age group.
  • I suggest that you don’t care about the format, use the “A4 paper to take notes” method recommended on page 52, first write a topic, and then write 4 to 6 lines of 20 to 30 words per line on one page within 1 minute. . When you don’t care about format, order, and genre, it feels much smoother to write, and you’ll be surprised even yourself at how smooth it is.
  • If you have written 30-50 pages of notes, place them on a larger table. The most common placement pattern is to place notes on problems and issues on the left, solutions to the center, and specific solutions related to them on the right.
  • If you are a boss, when asking employees to produce documents and materials, there should be as detailed a work completion summary as possible from the beginning (to show what should be achieved at the end of the work). If you are more familiar with it, it only takes about 30 minutes to write a detailed summary of the work results, and then let employees complete the work according to this summary. Only in this state can the work be stably promoted, deviations can be avoided, and the quality of the work output will also be improved.
  • What is conveyed is difficult to understand properly. And compared to their bosses, employees probably have less than a fraction of the amount of information their bosses have.
  • ◎ When instructing employees to work, write a job completion summary as detailed as possible from the very beginning and give it to employees ◎ When making business plans, reports and other materials, first determine the overall table of contents, number of pages and pages Assignment, write the title of each page, and then number the pages ◎ Once you are used to it, you can write a summary of the work completion directly in front of the employees, communicate directly with the employees and reach an agreement, and then let the employees quickly advance the work
  • If opinions conflict, identify common ground first. Even if they seem to have completely different opinions, as long as you stop and think carefully, you can almost find a lot of common ground, and then confirm these common points one by one. In this way, two people with opposite opinions will become calmer, and their vigilance will be relatively relaxed. On this basis, confirm the difference. For the difference, it is not so much the difference between black and white, left and right that cannot be integrated, but in many cases it is better to say that the conclusion is different because of different preconditions. Therefore, when confirming the differences, we must first confirm the preconditions, and then sort out the essential differences between the two sides on this basis. In such a process, it is often realized that the ideas of the two parties are basically the same, and there is no interest in it. It is only because of a little difference that the emotional opposition is caused, and that’s it.
  • In order to do this: ◎ Write on the whiteboard by the person in charge of the meeting ◎ Do not summarize the speech at will, try to record the content of the speech truthfully ◎ If you do not understand it, please confirm it frankly again and write it down Complementation ◎ Point to the recorded content with your finger and confirm with yourself ◎ Arrange the issues and the actions to be taken ◎ Regarding the deviations in the argument, explain the similarities and differences on the spot by means of diagrams The above is the main point of using the whiteboard.
  • To convey information vaguely does not mean to convey information effectively. It is better to say that because of indecision, it often brings negative effects. Therefore, it is necessary to develop the habit of speaking frankly for the more negative content. Because it is not clearly communicated to the other party, it will cause more trouble. People who can’t do this are not so-called good people, or very kind people. They simply “cannot convey the message that should be conveyed to others calmly and calmly”. Maybe such a person is just “pretending to be kind and smiling”. No progress will be made in this state of work. Say what needs to be said, and communicate the message candidly.
  • Regarding the LINE software, more and more people have recently felt that without LINE, it is almost impossible to live. The problem with LINE is that chat conversations are too lively and frequent, making it difficult to focus on work. It is true that “chat conversations need a warm atmosphere”, but the problems that can be solved after a one-time discussion have to be discussed back and forth for a long time, and many people must participate in the chat, which is not conducive to the concentration of work. degree is fatal.
  • I think it’s a bad habit to interpret the attitude of listening carefully as someone who “lost” and only judges things and the people around them by “win or lose”. I don’t know if it’s because of low self-esteem or because of lack of self-confidence.
  • Needless to say, confirmation in writing, many people even omit verbal confirmation, just leave a sentence: “Then please.” This is actually very dangerous.
  • It is indeed a real problem that human memory can unknowingly be transformed into favorable impressions. Even if he stubbornly thinks “that’s what the other party said at the time, there must be nothing wrong”, it’s just because the memory has turned into a favorable impression.
  • So why are some people “condescending”? I think it’s caused by lack of self-confidence in myself and always full of pressure. Because of lack of self-confidence in oneself, so “condescending” contact with others can make oneself temporarily immersed in the illusion of superiority. But immersed in such an illusion, self-confidence will not increase in the slightest, and it is completely meaningless. Rather than saying it doesn’t make sense, it’s better to say it’s harmful to yourself.
  • No matter who they are, as long as they are praised, thanked, and comforted by others, they will feel joy. At this time, you will be more motivated and will want to work harder. For this boss, for the leadership of this team, I want to work harder and produce results. This is the innate emotion of human beings.
  • Even if it’s a small thing, as long as you have a feeling of gratitude, you can naturally give positive feedback to others. If you make it your responsibility to develop your employees, then the negative thoughts like “useless stuff” disappear and are replaced by softer but more visceral ones like “this will be better next time” way of expression.
  • If you praise more than 10 times a day, then the relationship with employees and team members will be stronger, and it will be easier to produce results. From the results, you can observe the rapid increase in the speed of work.

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