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Kweichow Moutai e-commerce platform “i Moutai” responded to the abnormal payment of the previous day’s order, saying that the payment channel was congested on the evening of May 9, which affected the smooth payment of some user orders. If the payment fails and the order is cancelled, the store will coordinate with the store to contact the user as soon as possible, and sincerely apologize for the inconvenience caused to the user. The “i Moutai” manual customer service responded that after emergency repairs, the payment channel congestion problem has been resolved, and users should be troubled to log in to i Moutai to complete the payment as soon as possible. Users who have made abnormal payments before can report the situation through online customers or the 400 hotline, provide information to the staff for registration feedback, and wait patiently for the processing results. (surging)
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