Abstract : Equipment predictive and service-oriented manufacturing are the main application scenarios of the Industrial Internet. In the process of digital transformation of the manufacturing industry, the industrialization of equipment services still faces many challenges. Building a new model to lead, building new data-driven elements, expanding the industrial cake, dividing industrial dividends, and implementing the integrated development of advanced manufacturing and equipment service industries are important tasks for the current industrial Internet to empower the digital transformation of the manufacturing industry.
As the base of the digital economy, the Industrial Internet has developed many typical application scenarios in the customized solutions of large enterprises. However, for a large number of small and medium-sized manufacturing industries in the upstream, subject to many factors such as personnel, technology, capital and management maturity, they are faced with a weak foundation, and there are difficulties in “doing not dare to transfer, do not want to transfer, and will not transfer”.
At the same time, many manufacturing service industries, including equipment manufacturing and services, as well as industrial Internet, financial services, human resources, energy conservation and environmental protection, and logistics supply chains that provide value services for the manufacturing industry, also face the dilemma of weak growth.
In other words, the transformation and upgrading of SMEs determines the efficiency and quality of the transformation and upgrading of the industrial chain. Solving this outstanding problem is the top priority for promoting high-quality industrial development. This paper analyzes the ten trends in the development of industrial Internet and equipment services from two directions of innovation.
- Industrial Internet breakthrough path
Trend 1: Efficient Market and Promising Government Integrate Innovation
The main task of manufacturing enterprises is to make good products, and it is not the main task of the manufacturing industry to empower the industrial ecological construction of manufacturing enterprises in the service industry. For the service industry, innovation is often subject to the realistic demands and constraints of the manufacturing industry.
Especially for the transformation and upgrading of small and medium-sized manufacturing enterprises, there is an urgent need for the integration of effective markets and promising governments, focusing on county economies and industrial parks as carriers, and building “industrial medical care, industrial medicine and industrial medical insurance” for industrial transformation and upgrading of manufacturing enterprise clusters. ecosystem.
Calculated, the output value of the service industry overflows ≈ 15% of the industrial output value. It is feasible for the pilot demonstration area to develop an output value of 100 billion yuan within 3-5 years by developing the service industry headquarters economy. The effective increase in output value has an effective impetus for innovation and entrepreneurship, high-quality employment, and the practice of common prosperity in the industrial field.
Trend 2: Transformation from equipment management to asset management
Physically speaking, the transformation and upgrading of manufacturing enterprises is to effectively update, transform and maintain the manufacturing system, so as to achieve a more efficient, more stable and more reliable service for the product realization process.
Traditional equipment management is more centered on passive repair and maintenance, which cannot effectively adapt to the digital and intelligent upgrading of manufacturing enterprises and the needs of green and low-carbon development.
Replacing equipment management with asset management, emphasizing asset investment, optimization, improvement and operation and maintenance of the entire life cycle, changing the passive situation that the original equipment maintenance is dependent on the production department, integrating maintenance, engineering transformation and spare parts procurement intelligence, and establishing assets at the strategic level of the enterprise Operating companies or independently operating divisions.
Trend 3: Maintenance internal contracting and shared services are parallel
The service mode of asset management + internal maintenance general contracting + maintenance sharing subcontracting will become the main mode of supply-side innovation for manufacturing enterprises. In manufacturing enterprises of different scales, the proportion of internal contracting and shared services varies. Enterprises with an output value of more than 400 million mainly rely on internal contracting, while most small and medium-sized enterprises rely on shared services.
Demonstration points of model innovation should be created by private enterprises with an output value of 400-10 billion as the carrier, which fully considers the completeness and decision-making process of model creation. And based on this, it is promoted and replicated to large enterprises and small and medium-sized enterprises. Large-scale enterprises generally spin off equipment service enterprises within the enterprise to serve the group, while small and medium-sized enterprises generally adopt a shared service model with industrial parks as the carrier.
Trend 4: The Industrial Internet has changed from “tool hoe” to “judgment criterion”
From data collection to analysis, from maintenance business tools to business assistance, the value of the Industrial Internet has not been fully tapped. At the same time, there is a paradox: the resistance of selling management tools to the managed can be imagined.
Large enterprises still have some typical cases because of their clear needs, but at the same time, there are disadvantages such as difficulty in case promotion and high cost.
Under the innovative conditions of asset management and maintenance models, the Industrial Internet has transformed from a tool to a judging criterion, and has become an effective supervision platform for evaluating the effectiveness, advancement, and maintenance capabilities of asset management, ensuring and promoting the high-quality development of the industrial manufacturing industry.
Trend 5: From data analysis to data application, equipment capability assurance index has become a key data engine
The data analysis of the Industrial Internet, especially the statistics and modeling of maintenance data, relies on the combination of reliability and maintainability engineering theory and the innovation of asset management models to develop a new economic operation index of “equipment capability assurance index”, enabling advanced manufacturing High-quality development of industry and equipment manufacturing services, including:
1. Evaluate equipment manufacturing and service quality. According to the record of time and quality of maintenance data, form a quality evaluation model for equipment manufacturing and equipment service providers, guide users to purchase high-reliability products and services, and promote equipment manufacturing and equipment service industries to improve service quality and user experience;
2. Industry and regional advanced manufacturing capability assessment. Combined with multi-dimensional data and industries/regions, the quality development reports of different equipment manufacturing industries and the advanced manufacturing development indexes of different regions are derived to guide the development of industries and regions and guide the government to implement targeted assistance actions.
3. The integration of data and finance enables the transaction efficiency of equipment manufacturing and service industries. Through the evaluation and comparison of the data of industrial enterprises and suppliers, combined with the financial credit enhancement and high-quality supply chain resource library construction plan, it can effectively solve the financing difficulties, cash flow shortages, and transaction matching difficulties of equipment manufacturing and service industries. It is difficult to collect money, thereby accelerating the process of high-quality industrial development.
- The development direction of equipment service
Trend 6: Maintenance general contracting grafts diversified “housekeeping services”
On behalf of the industrial manufacturing enterprise (Party A), based on the innovation of maintenance general contracting as the main body, as the main body of asset management is clarified, professional service providers will be born, and a number of professional comprehensive service solutions will be built, called For “housekeeping services”.
Including, high-end repair and remanufacturing housekeeper, full-quality lubrication housekeeper, motor energy saving housekeeper, industrial control intelligent manufacturing housekeeper, electromechanical comprehensive service housekeeper, etc. Different from the “one-shot deal” of emergency maintenance, housekeeper service needs to be responsible for the optimization of asset management indicators , service providers will build more professional comprehensive service capabilities, and build a high-reliability capability guarantee system integrating inspection, repair, maintenance, and hidden danger management.
Trend 7: The total integration of innovation leads to an innovation ecosystem
The update and transformation of the manufacturing system is the main battlefield for industrial enterprises to practice green, low-carbon, high-efficiency and intelligent transformation. Due to the individualized and complex nature of manufacturing systems, service innovation for manufacturing is highly dependent on individualized demands on the demand side. Therefore, the asset operator of the manufacturing enterprise needs to undertake the overall integration of innovation, so as to build an innovation ecology in the industrial field and build a new process:
1. Requirement identification and input. Relying on industrial Internet data analysis, identify reliability improvement items, or focus on improving efficiency and energy saving, and export improvement needs from the demand side;
2. Program output and implementation. Negotiate plans with service providers that match the needs and implement them, including installation services, non-standard manufacturing, equipment manufacturing, intelligent manufacturing, environmental protection and energy saving and other service providers.
3. Knowledge achievement transformation and promotion. Through the transformation of technological transformation and innovation achievements, on the one hand, relevant subsidies for corresponding intellectual property rights can be obtained, and on the other hand, external application and promotion through the display platform.
In the field of renewal and transformation, innovative service formats such as third-party integration service providers, equipment EPC service-oriented manufacturers, and C2M customization service providers will be born.
Trend 8: Linking the MRO Industrial Internet with “High, New, and Connected” single products
Due to the importance of the manufacturing field (efficiency improvement and management of value-added demand certainty), high reproducibility and personalization, it is crucial to build a supply chain capability of all categories, which requires a supermarket system to support its MRO ecological network .
This point can be referred to the 2/8 model of commercial supermarkets, that is, 20% of self-operated categories meet important needs, and 80% of matching categories meet individual needs, which usually include:
The self-operated consignment sales model of “high, new and common” single products, including:
1. “High” refers to high value-added industrial products, such as carbon nanopolymer repair materials. Because of their irreplaceability, this type of product can meet the key role of improving the efficiency of the manufacturing system, and can be used in cross-field applications. The role of “stepping stone” in industrial products;
2. “New” mainly refers to products related to transformation and upgrading such as production line efficiency improvement, energy saving and environmental protection, such as intelligent manufacturing, industrial robots, and industrial control products and supporting services related to the Internet of Things. This is to support the transformation and upgrading of the manufacturing industry. Important guarantee of quality;
3. “Tong” refers to general products that guarantee the stability and reliability of the manufacturing system. Lubricating oil and bearing products are typical representatives of key general categories in the industrial field.
“High-end, new and common” items must ensure that the source manufacturers have first-hand supply, authentic licensed products, and set up display and sales in the flagship store in the industrial park.
Personalized product matching sales, including:
1. Through online links to hardware stores/markets around the industrial park, to ensure effective online source sourcing.
2. Open the industrial park industrial supermarket to settle in to facilitate some products and services to meet the user’s timeliness requirements.
Note: The effective operation of the MRO industrial Internet requires the innovation of enterprise asset management models and the integration of industrial Internet and financial innovation as the preconditions to solve the demand for front-end value-driven and back-end supply funds to efficiently flow.
Trend 9: Industry-driven vocational skills education, mechanical and electrical engineers have become a favorite
Industrial Internet and equipment service industry are typical knowledge and experience-intensive service industries, and with the acceleration of the transformation and upgrading of labor-intensive enterprises to asset-intensive enterprises, the reliance and demand on mechanical and electrical engineering and technical talents will continue to expand, and the cultivation of mechanical and electrical engineering talents will continue to expand. It is of far-reaching significance to build a team of engineering and technical talents, empower innovation and entrepreneurship, promote high-quality employment, and achieve common prosperity in the industrial field.
It can be roughly divided into three levels:
1. Through the internal innovation of the asset management of manufacturing enterprises, through effective incentives, 1/3 of the income growth can be increased;
2. Through the integration of production and education, industry experts, equipment manufacturing companies, butler service companies and other effective teachers provide vocational skills training to mechanical and electrical engineering technicians, and through distribution sharing economy, skill sharing services, and then increase the income growth by 1/3;
3. Relying on innovative projects, through the combination of knowledge achievement transformation and craftsman talent identification, through innovative projects and policy benefits, an additional 1/3 of income will be increased.
Promoting the income multiplication plan of electromechanical engineering talents through industrialization and industrial park/county economic integration and through the market mechanism is a key action to support the high-quality development of the industry.
Trend 10: Manufacturing service brokers have become the main player in promoting the high-quality development of the industry.
The era of earning the difference has quietly changed, value services have become dominant, and traditional sales methods are failing. Under the conditions of industrialization of equipment service and its modern service industry, with the needs of enterprise asset management as the object and the Internet of equipment service industry in industrial parks as the carrier, the manufacturing service broker representing the demand side will become an emerging profession.
The main task of manufacturing service brokers is to evaluate and purchase industrial products and services for users of manufacturing enterprises, and to earn value income from services.
At the same time, as a manufacturing service broker team (usually undertaken by a similar “equipment service and manufacturing service industry Internet platform”), through benchmarking, exhibition hall building, and through activities such as visits, training and live broadcasts, cross-regional and cross-industry promotion , earn service provider market value income.
On the premise of equal value and service, it is an effective way to improve the industrial chain, to promote the improvement of service capabilities and efficiency, to promote the application and promotion of new technologies, and to promote the optimization of organizational management methods and the evolution of business ecology through industrialization. People will become the main role in promoting the high-quality development of the industry.
Source: China FAW-sponsored magazine “Enterprise Research” 2022.4
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