UK accuses Apple of deliberately slowing older models, demands £750m fine

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In 2017, Apple was accused of deliberately reducing the performance of its iPhones. Affected models include the iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus and iPhone X.

Today, Justin Gutmann, head of the UK consumer rights group, dug up the case and took Apple to court. In a recent complaint, he asked Apple to pay 750 million pounds (or 870 million euros) to the millions of affected users.

In January 2017, Apple pushed an unlabeled battery system management tool in a software update that slowed the performance of older iPhones. Apple didn’t improve the option to disable the tool, and even concealed its existence for a time. After launching the tool, and after more than a year of tugging, Apple acknowledged the limitation and said it would slow down phones with older, drained, or cold batteries, all of which affect battery life. performance.

Apple says that when the battery is in poor condition, it may not be able to keep up with the maximum current the phone’s processor needs to run at full speed. This causes the phone to shut down before the update, which is meant to keep the phone running, albeit at a slower rate.

Gutman believes that Apple did not disclose the decision to users at the time. In order to hide the inability of the old iPhone batteries to meet the new requirements, Apple not only did not launch a battery recall or replacement program, nor did it admit that the latest software update was not suitable for older models. devices, instead urging users to install updates knowing that they will degrade performance on older devices.

“Instead of doing a decent, legitimate thing for customers to offer free replacements, repairs, or compensation, Apple hides a tool in a software update that misleads users into making their devices,” Gutman said. Speed ​​has dropped by 58%. I started this case to get millions of iPhone users across the UK to be compensated for the harm they have suffered as a result of Apple’s actions. If this case is successful, I would like leading companies to re-evaluate their business models to avoid this behavior.”

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