China Consumers Association: In the first half of the year, consumer complaints increased by 5.71% year-on-year, and new problems such as unknown labeling of pre-made dishes need attention

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According to the statistics of complaints received by the National Consumers Association, in the first half of 2022, the National Consumers Association received a total of 551,780 consumer complaints, a year-on-year increase of 5.71%, and resolved 449,786 complaints, with a complaint resolution rate of 81.52%, saving consumers 738.63 million in economic losses Yuan. The China Consumers Association reminded that in recent years, the relevant administrative departments have done a lot of work to protect the safety of the people, but there are still some new issues that need attention. The labels of pre-made dishes are not detailed, and the use of pre-made dishes in take-out and dine-in is not informed, and consumers’ right to know and right to choose is compromised. (Shanghai Stock Exchange)
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